Legal & terms
Terms of Service
The ground rules for using Shuttle Club to coordinate shared rides and family schedules.
Effective September 9, 2026 · Version 2026-09-09
1
Eligibility and Accounts
- You must be 18 years or older to create or use a Shuttle Club account.
- You are responsible for keeping your account secure and for the accuracy of information you provide about your household and family.
2
What Shuttle Club Does
- Shuttle Club helps groups coordinate schedules, households, attendance, and shared rides.
- It is coordination software, not a transportation provider, emergency service, safety-screening service, or insurer. We do not guarantee that a ride, driver, or passenger assignment will be available.
3
Household and Child Information
- Only provide information you are authorized to provide.
- You are responsible for having permission to enter information about children and other household members and for keeping that information accurate.
4
Contact Information
- Phone and email sharing is optional and controlled per group.
- When enabled, active members of that group may see the selected contact method and may copy, screenshot, or forward it.
- Do not use another member’s information for harassment, marketing, or any unlawful purpose.
5
Acceptable Use
- Do not misuse the service, impersonate another person, attempt unauthorized access, or interfere with the service.
- Do not use the service in a way that creates unreasonable risk to children or other members. Contact emergency services directly for emergencies.
6
Changes, Reports and Termination
- We may update these Terms when necessary. Material changes require acceptance before continued use.
- You may report abuse or a safety concern through Help & privacy or by contacting hi@shuttleclub.ca.
- We may suspend or terminate accounts or groups that violate these Terms, create safety or legal risk, or threaten the service.
7
Privacy and Third-Party Services
- Our Privacy Policy explains how we collect, use, disclose, retain, and protect information.
- Shuttle Club relies on third-party infrastructure and delivery providers to operate the service.
8
Legal Terms
- These Terms, including applicable disclaimers, limitations of liability, governing-law rules, dispute procedures, and consumer rights, are subject to applicable law and will be finalized with Canadian and US legal counsel before broad commercial launch.